Can we arrive and pay on the day?
Advanced bookings only. Please use the booking section of the website to book tickets. No bookings can be taken over the phone or through social media platforms. Your chosen time slot is an arrival time so please arrive within this. This is not the duration of your stay. Please check opening dates and times before arriving. Children under the age of 14 should be accompanied by an adult at all times.

Is there a parking charge?
Parking at the event is £10 per car. Advanced booking required.

Are dogs allowed?
Dogs are welcome on leads outside but are not permitted inside the barn.

What payments do you accept?
We accept both cash and card payments.

Can I get a refund or swap my date?
We are unable to give refunds or accept any swapping of times and dates of visits except in exceptional circumstances. Please call us to discuss this.

How do I find you?
Please use Google Maps ‘Ripponden Christmas Tree Farm’ for the easiest way of finding us.  Do not use our postcode as it will mis-direct you!

Is food and drink available?
We serve light refreshments such as hot and cold drinks, cakes and snacks in our café area.

Do you have toilet facilities?
We have new toilets and hand washing facilities as well as a baby changing area.

Is the event wheelchair accessible?
Our car park and shop area is wheelchair accessible.

Do you have first aid?
We have first aiders on site at all times. Please notify a member of staff if you require any assistance.

Lost property
If you have left anything behind during your stay, please call us on 07887360469.